1. A standard R200 delivery fee is charged for all online purchases.
  2. Deliveries are done Monday to Friday between 9 – 5pm excluding public holidays.
  3. Should you require a special delivery time, please email orders@vencasa.co.za to arrange, include order number on subject line.  
  4. Your delivery will take place between 5 – 8 working days from receipt of payment.
  5. Customers can opt to collect items from either our Germiston warehouse or at their closest store. (Customer to notify of this request)
  6. Customer will be notified as soon as the item/order has been collected by the third-party courier service with tracking details.