BY PURCHASING A "DEMO" UNIT, YOU ACCEPT THESE TERMS AND CONDITIONS:
A demo unit is one that has been displayed on a showroom / show or exhibition floor and is therefore not new.
The covers on Demo Mattresses and Pillows have been cleaned professionally on a regular basis. The cover may contain certain marks that were not removed during the cleaning process.
Demo mattresses and pillows are sold as is and will not be washed again prior to delivery.
Due to the personal nature, of use, of TEMPUR products we can unfortunately not do exchanges or refunds.
Whilst the utmost care is taken to deliver demo beds, frames, headboards & ottomans, units utilised on Exhibitions or Shows will be delivered in the condition they are in at the completion of the show.
The Customer acknowledges that he/she has tested the unit (or the same model) and has been made aware that there may be slight differences in feel, but that all is fully functional and not materially damaged or faulty in anyway.
The guarantee and warranty period of ‘demo’ items are reduced as follows: